It seems when life is going well for us it opens up our ability to reach out and gain a greater perspective and understanding.
When we suffering under stress, and feel down or acted upon, then the opposite is true, we feel the need to be understood.
It seems the gospel message regarding the our relationship with Christ mirrors this. More often the sermons we hear talk about how the Savior understands us and can sympathize with our condition. Talks have been giving by church leaders stating that if you assume that the individual you are ministering to is in trouble, you'll be correct 80% of the time.